One of the basic rules of life is beware. Every man must exercise caution in everything he does. Whether you are buying a new house or engaging a broker, failing to exercise due diligence may be fatal. In fact, the lack of caution is the most common cause of complaints among consumers.
As the changes of life poses more threat to everyday living, the security system industry has been continuously in demand. Even FrontPoint Security, one of the leading security system providers is not free from these complaints.
Here are some of the most common FrontPoint Security complaints by customers:
- Barely visible fine print – Most reviews would tell you that FrontPoint easily gets the deal done mainly because of its somewhat concealed fine print. Some of the terms and conditions of the contract are written at the back portion; a portion that most people would just ignore. As it turns out, most of the FrontPoint security subscribers complain only after they have agreed to the contract. A lot of its customers would claim that they weren’t aware of such terms/ conditions because it was neither explained nor seen.
- Cancellation of contract – Majority of FrontPoint Security complaints arise from cancellation of contract of service. It usually happens when a subscriber migrates to a new place and would consequently cancel the security subscription. Most of them would claim that they were required to pay as much as $750 dollars for cancelling the contract. Like the other terms and conditions, this stipulation was written at the back portion of the contract so most subscribers would be taken aback.
What can you do to avoid these things?
As a subscriber, you surely don’t have the time (and the enthusiasm) to complain every now and then. After all, what you paid for is quality product and service, not constant headache.
Here are some pieces of advice to help you avoid these complaints:
- Examine the fine print carefully
As stated a while ago, the most common cause of these complaints is the failure to examine the fine prints of the offer. Make sure that you have read and understood all the terms and conditions of the contract before you sign. If you are not certain about a specific provision in the contract, it would do you well to ask for clarifications.
- Don’t go for the long term if you’re not certain
If you are having doubts about the offer, do not go for a long-term contract. Most of the time, this is the best option if you only want to try the service. Short-term contracts would allow you to cancel more easily compared to long-term contracts. This is also true when you are travelling a lot or planning to move to other places. Some security systems i.e. FrontPoint Security, would charge you much for cancelling long-term contracts.
- Do some research – This is the best precaution you could do to avoid these inconveniences. Do some research prior to having your subscription so that you would have an idea of the specifics. This will save you from regrets in the future.
If all else fails, the best thing to do is to just learn from your mistakes and be careful the next time around.